Return and Refund Policy – balummi.store

At balummi.store, customer satisfaction is important to us. Please read our return and refund policy carefully before placing an order.

1. Return Eligibility

• Return requests must be submitted within 3 days of receiving your order.

• Products must be unused, undamaged, and returned with their original packaging.

• Products that are damaged, defective, or incorrect may be eligible for a return or refund after verification.

• Returns due to change of mind may be subject to approval.

2. How to Request a Return

To request a return, email us at balummistores@gmail.com within 3 days of delivery. Please include your order number, reason for return, and clear photos or videos of the product, if applicable.

3. Refund Policy

Once the returned product has been received and inspected, we will notify you whether your refund is approved. Approved refunds will be processed to the original payment method, where possible. Processing time may depend on your payment provider.

4. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, contact us within 3 days of delivery with your order details and supporting photos or videos.

5. Return Shipping

Return shipping arrangements and costs will be communicated when your return request is approved. For verified defective, damaged, or incorrectly delivered products, applicable return costs will be handled in accordance with our legal obligations.

6. Cancellations

If you wish to cancel an order, contact us as soon as possible. Orders that have already been dispatched may not be eligible for cancellation and may instead be handled under the applicable return policy.

7. Contact Us

For return, refund, or cancellation questions, contact:

Store Name: balummi.store
Email: balummistores@gmail.com

We appreciate your trust in balummi.store and thank you for shopping with us.